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Knowledge Process Outsourcing

What is Knowledge Process Outsourcing

BPO (Business Process Outsourcing) refers to contracting some of its tasks and other workflows to third-party entities as part of business process outsourcing allowing it to focus on its core business function (among other things as reasons why a company would outsource).

Customer service, data processing, technical support, and other routine jobs fall under this category. Because the job workflow can be taught during training, most BPO positions only require low-level skills.

Knowledge Process Outsourcing, on the other hand, provides services that are directly tied to the parent company’s main business function and require more advanced skills and knowledge. 

With oneTRUgroup’s more than a decade of experience in this field, you are assured of the expertise to get you setup and running with your outsourced offshore team in no time!

Examples of Knowledge Process Outsourced tasks or roles

Every organization has varying type of tasks that interacts with their existing or prospective customer. Below are some examples of front office business processes/tasks that oneTRUgroup has been providing to various business across the globe: 

Some of our happy and satisfied client and partners

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With oneTRUgroup’s more than a decade of desiging outsourcing solutions that truly suits one’s business needs, you can rest assure that we can have your outsourced remote team setup and running in no time

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