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Front Office Outsourcing

What is Front Office Outsourcing
Front Office is a part of the organization that interacts directly with your existing or prospective client, suppliers, vendors, general public, etc.
Any type of interaction is vital to an organization’s image to the general public and existing customers but at the same time this aspect of your business also takes time from you and your team from focusing on more important matters and growing the business even further.
Outsourcing this area of your business can free up your valuable time as well as decreasing your cost with an offshore team.
With oneTRUgroup’s more than a decade of experience in this field, you are assured of the expertise to get you setup and running with your outsourced offshore team in no time!
Examples of Front Office Processes
Every organization has varying type of tasks that interacts with their existing or prospective customer. Below are some examples of front office business processes/tasks that oneTRUgroup has been providing to various business across the globe:
- Customer Service
- Technical support
- Collections
- Inbound sales inquiries
- Order / delivery hotline
- Outbound phone survey
- Helpdesk
- Outbound sales call
- Lead generation
- Hotel & Travel booking and reservation
- Property management
- Order / delivery hotline
- Retention
- Product recall
- and a lot more!

Some of our happy and satisfied client and partners













Contact us now!
With oneTRUgroup’s more than a decade of desiging outsourcing solutions that truly suits one’s business needs, you can rest assure that we can have your outsourced remote team setup and running in no time